DOING BUSINESS WITH US
Everything your purchasing and quality teams need to work with us: our terms of sale, warranty, company policies and certifications, in one place.
Terms & Conditions of Sale
Pricing, payment, orders and cancellations, delivery, warranty, and liability terms that apply to every order.
ISO 9001:2015
Quality management system certification.
ISO 13485:2016
Quality management system for medical device manufacturing.
Counterfeit Policy & Prevention
How we buy through authorized channels and detect, quarantine, and verify suspect parts.
Sustainability Policy
Our approach to waste and energy, sustainable sourcing, and environmental compliance.
Warranty Policy
Our 90-day workmanship warranty from the date of shipment, and how to request a Return Material Authorization (RMA).
Privacy Policy
How we handle personal information collected through our website.